Case Study - One World Hotel, Petaling Jay, Petaling Jay

Project data

  • Customer
  • Bandar Utama City
  • Value
  • GBP 0.5m – 2m (RM4.6m)
  • Area
  • 80,000 sq ft
  • Programme duration
  • 15 weeks
  • Completion date
  • May 2007


As part of a major refurbishment to the One World Hotel, ISG was commissioned to fit out 224 guest rooms, which was completed in a period of 15 weeks. ISG was responsible for the full coordination of the guest rooms fit out, comprising floor and ceiling finishes, wall finishes and custom joinery and stonework.

Mock up and sample approvals were heavily focused on to ensure that control and a range samples were in place for all visible elements of each room configuration – this was managed aggressively during the early part of the project programme to ensure milestone objectives could be achieved.

A clear approach to quality management was also identified; one guest room was selected as a control sample for quality and was completed in advance of all the other guest rooms. Subsequently, all other rooms were snagged and defected on a room-by-room basis against this control sample.